FAQs

At Sharjah Jewel Collection, we offer a wide range of jewellery, including gold necklaces, rings, bracelets, and earrings. Whether you’re looking for statement pieces or everyday wear, our collection features elegant designs crafted to suit every taste. We also carry intricate designs that can add a luxurious touch to any outfit.

Yes, our jewellery is made from high-quality, pure gold. We offer various gold karats, including 18K, 21K, and 22K, to meet our customers’ preferences. Each piece is certified for authenticity, ensuring you get genuine gold jewellery with the purity you desire.

To determine the correct ring size, you can either visit our store for an accurate measurement or use our online size guide. If you’re purchasing as a gift, our customer service team is available to assist you in selecting the most appropriate size based on general sizing recommendations.

Absolutely! At Sharjah Jewel Collection, we offer customisation services to help you design a unique piece tailored to your personal style. Whether you want to engrave a special message or create a completely custom design, our expert jewellers can bring your vision to life.

Gold jewellery should be kept away from chemicals, perfumes, and excessive moisture to maintain its shine. Store each piece separately in a soft pouch to avoid scratches, and clean it regularly using a mild soap and a soft cloth. We also offer cleaning services to keep your jewellery in pristine condition.

Yes, many of our jewellery items are designed for both special occasions and everyday wear. We provide durable designs crafted with high-quality materials to withstand regular use. For daily use, consider our collection of subtle necklaces, rings, and bracelets that offer a classic yet practical look.

We accept a variety of payment options, including major credit cards, debit cards, and online payment gateways. Additionally, we offer flexible instalment plans for high-value items to make your purchase as convenient as possible. Please contact our customer service for more details.

Yes, we provide shipping services for all our jewellery items. Local deliveries within the UAE typically take 2-3 business days, while international deliveries may vary depending on your location. Each piece is securely packaged to ensure it reaches you safely.

Customer satisfaction is our top priority. We offer a return or exchange policy for eligible jewellery items within 14 days of purchase, provided they are unworn and in their original packaging. Custom-made pieces are non-returnable. For more information on returns, please refer to our returns policy.

We understand that buying jewellery online can be challenging, which is why we provide detailed product descriptions, high-resolution images, and even video views for each item. You can also visit our showroom in Sharjah to try on our jewellery before making a decision. If you need help picking the perfect piece, our experts are always ready to assist.